THINCPRO Support and FAQ's

QUESTIONS? FIND YOUR ANSWER BELOW

• DIET AND LIFESTYLE

  • Should I be taking a protein supplement? What's the best option?
  • What Should I Be Eating While Completing My Training Program?

• TECHNICAL ISSUES

  • I can't get the Exercise Videos to play?

• INJURIES AND RECOVERY

  • What should I do for my injury?

• SALES & FREE CONTENT

  • When will the program I want to buy be on sale?
  • I can't afford the program, can I have it for free?

• WORKOUTS/PROGRAMS

  • Can I Complete A Program And Continue My Current Workout Program / Running Routine?
  • In What Order Should I Complete The Jump Programs?
  • When will I see my gains from Vert Shock?
  • How do I do the Vert Shock exercises?
  • Can I achieve more results using a weighted vest/ankle weights?
  • Can you train me in person?
  • Will I be able to dunk after finishing Vert Shock?
  • Can I do two of your programs at once?
  • Can I continue playing basketball/lifting weights while using your program?
  • What is the best time of day to workout?
  • I missed a workout, what should I do?

• UNSUBSCRIBE FROM THE NEWSLETTER

  • I Want To Unsubscribe From The Newsletter

• ONLINE PAYMENTS

  • My Credit Card Isn't Processing
  • Is Ordering Through Thincpro.com Safe?

• PARENTS

  • My Parents Have Questions About a Program
  • My Parents Think Online Programs Are a Scam
  • I'm A Parent, And I Have Questions About A Program For My Child

• WHEN WILL I RECEIVE MY THINCPRO PRODUCT?

  • I Ordered A Thincpro Program, Where Is It?

• REFUNDS - WARRANTY

  • How Do Refunds Work?
  • I'm Not Satisfied With My Results, And I Want A Refund
  • I'm Unsatisfied, Can I Exchange Programs?
  • How Long Do Refunds Take To Process?

• ACCOUNT / PASSWORD ISSUES

  • I Have Forgotten My Password
  • I Want To Change My Username or Password
  • I Purchased a Thincpro Program, But It's Not Unlocked Within My Account
  • I Purchased a Program And Was Sent a Username, But There Was No Password?
  • I Have My Username & Password, But I'm Having Issues Logging-in To My Account